How To
How To
52 results
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For InfinityLab charger, the recommended operating temperature is between 0-45°C.
Our chargers provide auto protection against overheating as well as overcurrent/overvoltage conditions.
Therefore, when the operating temperature is outside the range, this charger will auto adjust the output powers to protect itself and your devices.Was this helpful? Thank you for your feedback! -
For 5,000 models, the Max power output is 18W total.
For 10,000 models, the Max power output is 30W total.
It means when charging more than one device simultaneously, total max. output is 18W for 5,000 models and 30W for 10,000 models.
You can also check detailed power output information from the specification on the product page.Was this helpful? Thank you for your feedback! -
For 20W charger, the max. power output is 20W total.
For 30W charger, the max. power output is 30W total.
For 65W charger, the max. power output is 65W total.
For 100W charger, the max. power output is 100W total.
For 30W, 65W and 100W chargers, when charging more than one device simultaneously, total max. power output is 30W, 65W and 100W, respectively. You can also check detailed power output information from specification on product page.Was this helpful? Thank you for your feedback! -
The LED light will be on when the InfinityLAB charger is being powered and it is ready to charge your devices.
The LED light will be off when the power source is off.Was this helpful? Thank you for your feedback! -
The InfinityLab power bank should work with most devices and we have provided a list of normal devices on each model’s product page.Was this helpful? Thank you for your feedback!
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The InfinityLab power bank support Power Delivery 3.0 to provide you with a fast charging experience.Was this helpful? Thank you for your feedback!
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InfinityLab 5,000 power bank is 18.65Wh, and 10,000 power bank is 38.5 Wh.
For all versions available (Lightning, USB-C and Wireless).Was this helpful? Thank you for your feedback! -
Yes. InfinityLab charger is designed with surge protection to keep your devices safe.Was this helpful? Thank you for your feedback!
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In the United States a business must charge sales tax in states where they have a physical presence (a warehouse, store, administrative office, sales office, etc.). When buying direct from Harman or any of our subsidiaries, we are required by law to charge sales tax in the following states where we have a physical presence. All other states are not subject to sales tax.
California
Connecticut
Florida
Georgia
Kentucky
Michigan
Missouri
New Jersey
New York
North Carolina
Pennsylvania
South Carolina
South Dakota
Tennessee
Washington
West Virginia
Wisconsin
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The integrated cable cannot be replaced or detached.
In case cable is damage please contact our customer service team for help.Was this helpful? Thank you for your feedback! -
Looking to register your product?
We have addressed some of the questions that you might have. But feel free to reach out to us anytime you need us!
Where can I register my product?
Visit our product registration page here.
Do I need to register my product for warranty?
No. Warranty is never depending on the registration of a product. Registration simply helps keep a record of your purchase(s) and gives you the opportunity to stay update on any information about your product(s).
Do I need an account to register my product?
Yes. We have made it easy to create an account for you so you can enjoy the benefits of having an account, including the option of registering your product.
Already registered a product and have questions?
Go no further! We hope you can answer your questions below. If needed, get in touch. We are always here to help you!
Can I edit an existing product registration of mine?
Partly, yes. You can edit the “Date of purchase” and “Serial Number” fields.
To do so, log into your account and select "My Product Registrations", find the relevant product from your list of registrations and select “View Registration”. Here you will find the option “Edit registration”.
If you wish to make changes to any other fields, please delete the relevant registration completely (see instructions below) and simply create a new registration.
Can I delete an existing product registrations of mine?
Yes. To delete an existing product registration, you can use the “Delete registration” option.
Log into your account and select "My Product Registrations", find the relevant product from your list of registrations and select “View Registration”. Here you will find the option “Delete registration”.
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It is normal because USB-PD (USB Power Delivering) fast charging has a higher charging speed at the beginning and lower when your device soon to be full.Was this helpful? Thank you for your feedback!
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