How To
How To
52 results
-
FOD (foreign object detection) is a security guarantee that must be included in Qi certification.
This means our Infinity Lab Qi-certified power bank can detect if a foreign object, such as metal, is on its surface.
If that happens, the wireless charger either stops charging or does not start charging at all.Was this helpful? Thank you for your feedback! -
In some cases there may be an unforeseen stock limitation or products may no longer be available. We will try to inform you by email as soon as possible of any delays and/or unforeseen changes.Was this helpful? Thank you for your feedback!
-
Normally, the InfinityLab power bank may be warm to the touch during discharging.
However, if the power bank becomes too hot, starts to expand, or emits a strong odor, please stop using it immediately and contact our customer service.Was this helpful? Thank you for your feedback! -
The InfinityLab power bank is not waterproof, if it gets wet, there's a chance for short-circuit, which can cause damage to other electronics that you plug into them. Ensure that you keep your power bank dry at all times.Was this helpful? Thank you for your feedback!
Can’t find what you’re looking for?
Call Us
Talk to a product expert
Call us now at:
(800) 553-3332
Mon - Fri - 9:00 a.m 11:00 p.m (E.T)
Sat - Sun - 9:00 a.m 5:00 p.m (E.T)
Chat with Us
Mon - Fri - 9:00 a.m 11:00 p.m (E.T)
Sat - Sun - 9:00 a.m 5:00 p.m (E.T)