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Using other USB Cables with our InfinityLab devices

Yes, you can charge your devices with common USB-A and USB-C cables.

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What FOD (Foreign object detection) means for InifnityLab Wireless devices

FOD (foreign object detection) is a security guarantee that must be included in Qi certification.
This means our Infinity Lab Qi-certified power bank can detect if a foreign object, such as metal, is on its surface.
If that happens, the wireless charger either stops charging or does not start charging at all.

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What to do when your InfinityLab power bank is warm while charging other devices

Normally, the InfinityLab power bank may be warm to the touch during discharging.
However, if the power bank becomes too hot, starts to expand, or emits a strong odor, please stop using it immediately and contact our customer service.

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When the Power bank is wet, what to do?

The InfinityLab power bank is not waterproof, if it gets wet, there's a chance for short-circuit, which can cause damage to other electronics that you plug into them. Ensure that you keep your power bank dry at all times.

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